Refund and Returns Policy

2. Refund Policy

• Due to the perishable nature of meat products, refunds are issued only in the following cases:

  1. You received a wrong item.

  2. The product was damaged or spoiled at the time of delivery.

  3. You were charged but the order failed or did not get confirmed.

• Refund requests must be made within 2 hours of delivery with proper proof (images/videos).

• Approved refunds will be processed to your original payment method within 5–7 business days, depending on your bank.

• 3. Replacement Policy

  • If you receive damaged or spoiled meat, we will provide a free replacement whenever possible.

  • Replacement is subject to availability.